Privacy Policy

Effective date: 29 October 2026

This policy explains how Shanghai Easy CDMO Biopharma Co., Ltd. (“Easy CDMO,” “we,” “us”) handles information submitted through this website. It is written for website visitors and business contacts. Please have your legal/privacy adviser review it against the company’s actual operations, hosting arrangements, and applicable laws before publication.

Important for project confidentiality: Do not submit confidential structures, unpublished inventions, detailed process parameters, proprietary documents, or trade secrets through the general website form unless the appropriate confidentiality terms have been agreed. You may ask us to put an NDA in place first.

1. Information we collect

When you submit an inquiry, we may collect your name, company or institution, business email address, requested service, target compound or CAS number (if supplied), required quantity, target timeline, project description, the time of submission, and a record of your privacy consent. The website server may also process technical information needed to deliver and protect the service, such as IP address, request logs, browser information, and security events. The application stores a one-way hash derived from the submitting IP address for basic abuse investigation rather than displaying the raw IP in the inquiry record.

2. How we use the information

Review and respond to your inquiry and assess whether we can support the requested project.
Communicate about scope, feasibility, quotation, scheduling, technical follow-up, or a potential business relationship.
Maintain inquiry records, protect the form and administration page from abuse, investigate errors, and maintain website security.
Meet applicable legal obligations and establish or defend legal claims where necessary.

We do not ask you to provide more information than is reasonably needed for an initial inquiry. Please avoid including sensitive personal information.

3. How information is stored and protected

Website inquiries are intended to be stored in a JSON data file on the web server, without a database. The file should be located outside the public web root, with access limited to authorized personnel and the PHP application. Administrative access should use a password hash, protected sessions, and restricted login attempts. These are technical safeguards, not a guarantee that every system is immune from unauthorized access.

Access to inquiry records should be limited to personnel who need the information to evaluate or respond to the project. We should use appropriate server access controls, HTTPS, software updates, backups, and secure deletion practices. Do not treat the public website as a secure file-transfer portal for highly sensitive technical material.

4. Retention and deletion

We retain inquiry information only for as long as reasonably needed to respond to the request, manage the potential or actual business relationship, maintain appropriate business records, resolve disputes, and meet legal obligations. The exact retention period depends on the nature of the inquiry and applicable requirements; records should be reviewed periodically and securely deleted or anonymized when no longer needed. You may request access, correction, or deletion by contacting sale@easycdmo.com. We may need to retain certain information where lawfully required or necessary to establish or defend legal claims.

5. Sharing and service providers

We do not sell inquiry contact details. We may share relevant information only as reasonably necessary with authorized employees or project personnel, hosting and IT/security providers, professional advisers, or competent authorities where required by law. Service providers should be subject to appropriate confidentiality and data-protection obligations. If a project requires a third-party laboratory, manufacturer, courier, or other partner, we should explain the relevant sharing and obtain any consent or contractual authorization required before sharing identifiable or confidential project information.

6. International transfers

Because we work with international business contacts and may use hosting or service providers in different jurisdictions, information may be processed in a country other than the country where you are located. Where applicable law requires transfer safeguards or additional notices, we will implement them before the relevant transfer.

7. Cookies, analytics, and advertising measurement

The site may use essential server logs and, if configured, analytics or advertising measurement technologies. Non-essential cookies or similar technologies should be activated only as permitted by applicable law and any required consent. Form contents, names, email addresses, CAS/project details, and other confidential information must not be sent to analytics or advertising platforms as event parameters. Advertising click identifiers may be retained separately when needed to measure campaign performance, subject to applicable requirements.

8. Your choices and rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restrictions on certain personal information, and to withdraw consent where processing is based on consent. To make a request, email sale@easycdmo.com with “Privacy Request” in the subject line. We may ask for reasonable information to verify your request and will respond as required by applicable law.

9. Children

This website is intended for professional business use and is not directed to children.

10. Changes to this policy

We may update this policy when our practices or legal requirements change. The effective date above will be updated when a revised policy is published.

11. Contact

Privacy and website inquiries: sale@easycdmo.com
Phone: +86 (021) 5888-0000
Shanghai Easy CDMO Biopharma Co., Ltd.

Read our Confidentiality & Intellectual Property Handling Statement